Timezone in email notifications does not match User Settings

[masinette]

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

• Navigate to User Settings > Account Details and set timezone to relevant time
• Set up an issue alert to be triggered
• Receive an email for the resulting Issue alert

Expected Result

Email for issue alert should come in the timezone set in Account Details

Actual Result

Timezone in email for the Issue does not match timezone selected in User Settings

• Related to: https://sentry.zendesk.com/agent/tickets/172296

Product Area

Settings

Link

No response

DSN

No response

Version

No response

[linear]

ENG-6323

[getsantry]

Assigning to @getsentry/support for routing ⏲️

[dakujem]

To be more precise, I reported that the AM/PM vs 24-hour clock setting was not working in e-mail alerts, the timezone is fine.

In my profile I have the 24-hour time format setting on, and it works everywhere in the Sentry web app, except for the e-mail alerts:

[getsantry]

Routing to @getsentry/product-owners-issues for triage ⏲️

[getsantry]

Routing to @getsentry/product-owners-alerts for triage ⏲️