From 73d9df1338236454ac1eeaf4d1a6a59ae78afe1c Mon Sep 17 00:00:00 2001 From: Cristian-Venticinque Date: Tue, 11 Aug 2026 17:08:38 -0300 Subject: [PATCH] Adding Logs section to troubleshooting --- .../modules/ROOT/pages/troubleshooting.adoc | 26 ++++++++++++++++++- 1 file changed, 25 insertions(+), 1 deletion(-) diff --git a/code-builder-home/modules/ROOT/pages/troubleshooting.adoc b/code-builder-home/modules/ROOT/pages/troubleshooting.adoc index 32b59b679..50f64ee17 100644 --- a/code-builder-home/modules/ROOT/pages/troubleshooting.adoc +++ b/code-builder-home/modules/ROOT/pages/troubleshooting.adoc @@ -23,6 +23,7 @@ For other issues and workarounds, see xref:acb-release-notes.adoc#known-issues[K For tasks that support the troubleshooting process, see: * <> +* <> * <> * <> @@ -40,7 +41,30 @@ When you don't know how to resolve an issue, the first step is to check for and * To view centralized errors and warnings, open the *ACB Logs* panel. See xref:start-open-output-panel.adoc#acb-logs[View Errors and Warnings in ACB Logs]. * To view detailed logs for in-depth investigation, use the *Output* panel. See xref:start-open-output-panel.adoc#output-panel[View Detailed Logs in the Output Panel]. -* To view problems, open the *Problems* tab by pressing Cmd+Shift+m (Mac) or Ctrl+Shift+m (Windows). +* To view problems, open the *Problems* tab by pressing Cmd+Shift+m (Mac) or Ctrl+Shift+m (Windows). + +[[check-console-logs]] +== Check Console Logs for Extension Issues + +If you encounter an issue with an Anypoint Code Builder extension, capture the console logs from the IDE's developer tools and share them with the MuleSoft support team. + +. Open the Developer Tools: ++ +** Select *Help* > *Toggle Developer Tools*. +** Alternatively, open the Command Palette and provide this command: ++ +[source,command] +---- +Developer: Toggle Developer Tools +---- +. In the Developer Tools window, click the *Console* tab. +. Reproduce the issue to capture the relevant log entries in the console. +. After the issue occurs, save or copy the logs: ++ +* Right-click anywhere inside the console output and select *Save as...* to save the logs directly to a file. +* Alternatively, click inside the console, press Ctrl+A (Cmd+A on Mac) to select all, then press Ctrl+C (Cmd+C on Mac) to copy the logs and paste them into a text file. +. Save the logs as a `.txt` file, for example, `ACB_ConsoleLogs.txt`. +. Attach the log file to your MuleSoft Support case. [[export-troubleshooting-info]] == Export Troubleshooting Information