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Dell Pro Max 16 Plus MB16250 #343

Description

@spottsr

I'm running the latest Driver Automation Tool and Invoke-CMApplyDriverPackage.ps1 script. I'm running into this issue with the Dell Pro Max 16 Plus. I've update the driver package. I've looked at the smsts.log file and it looks like a try/catch error...not sure where. Any suggestions on how to troubleshoot this issue?

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Activity

  1. spottsr commented on Sep 24, 2026

    @spottsr
    Author

    I pulled the ApplyDriverPackage.log file and it looks like it isn't finding a driver match so it goes to failover and still doesn't find a driver even though one is there. Not sure where to go from here.

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  2. dsolodow commented on Sep 24, 2026

    @dsolodow

    Would you be able to share:

    • the command line in your task sequence step that calls the drive management script
    • the ApplyDriverPackage.log

    We use that model in our environment and the package is applied correctly

  3. spottsr commented on Sep 24, 2026

    @spottsr
    Author

    ApplyDriverPackage.log

    This is from my task sequence. It has been working for the last 2 years or so. Just as an FYI, when I look at the properties for the driver, there is no "Manufacturer" property like other make/model drivers.

    Invoke-CMApplyDriverPackage.ps1 -BareMetal -Endpoint 'cssm-mecm01.win.udel.edu' -TargetOSName 'Windows 11' -TargetOSVersion '24H2' -OSVersionFallback

  4. dsolodow commented on Sep 24, 2026

    @dsolodow

    Ah; looks like the CM package for that driver may be mal-formed then.
    Here's what ours looks like:

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    Here's what's in the comment box so you can copy & paste:

    Models included: 0D12

  5. spottsr commented on Sep 24, 2026

    @spottsr
    Author

    Here's mine...I guess I'm not understanding the issue. Thanks for looking into this!!

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  6. dsolodow commented on Sep 24, 2026

    @dsolodow

    So, if a systemsku is detected, it matches on that before model. Per your log, it's pulling the systemsku as 0E86:

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    On your package for the MB16250 modify the comment to:
    Models included: 0D12, 0E86

    That should solve the detection issue. Not sure why that SKU isn't listed with that model yet.

  7. vartaxe commented on Sep 25, 2026

    @vartaxe

    Image @maurice-daly would be nice to have a option to report stuff for like missing baseboard directly in the right click menu maybe this could allow some kind of reactive community contribution

  8. spottsr commented on Sep 25, 2026

    @spottsr
    Author

    Thank you for all your help! Testing now after the adjustment.

    Update: It is now working! I'll be more mindful next time.

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