GOautodial Open Source Omni-channel Contact Center Suite

https://goautodial.org

GOautodial is the next generation open source omni-channel contact center suite. Built from the ground-up using established open source technologies.

Major Features:

Predictive, preview and manual dialing + inbound IVR and ACD
Customer Relationship Manager (CRM)
Ticketing system (under development)
Instant messaging (under development)
Social media (under development)
REST APIs and plugin based system
Reports and analytics
Multi-language

Technology and Core Components:

Asterisk
Bootstrap3
HTML5
JSSIP
Javascript
JQuery
Kamailio
MariaDB
NodeJS
PHP7
SocketIO
Vicidial
WebRTC

Requirements:

Apache 2.4 (and up)
PHP version 7.0 to 7.4 (recommended)
MySQLi extension for PHP
MySQL (version 5.5 and up) or MariaDB 10.0.1 (recommended)

Recommendations:

PHP extensions: BCMath, FPM, GD, Gettext, IMAP, Intl, JSON, MBString, OPcache, PDO, Pear, XML and XMLRPC

Help, Installation and other HOWTOs:

Visit our open source community portal: https://goautodial.org.

If you'd like to go cloud and/or get professional help, please visit: https://goautodial.com.

License:

GOautodial is released under the AGPLv2 license (https://www.gnu.org/licenses/agpl.html).