Revise DRAC connection instructions in support doc#159
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Tom-Willemsen merged 2 commits intomasterfrom Mar 4, 2026
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Updated DRAC information and links in support documentation.
doc/Providing-Support.md
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| 1. Unable to connect to NDX via VNC | ||
| - Check ping to the NDX, and to the NDH | ||
| - If there are any issues with these pings, you can check DRAC. [Basic DRAC information here](https://stfc365.sharepoint.com/sites/ISISExperimentControls/SitePages/Getting%20to%20Instrument%20DRACs.aspx) and instrument [DRAC IDs here](https://stfc365.sharepoint.com/sites/ISISExperimentControls/Lists/Instrument%20Control%20Computers/AllItems.aspx). It is worth following the DRAC connections | ||
| - If there are any issues with these pings, you can check DRAC. Basic DRAC information is in the [systems administration manual](https://shadow.nd.rl.ac.uk/ibex_sysadmin_manual/systems/NDH.html). |
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We can cross-link this using sphinx - will update once other PR is merged
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discussed in office - it works in firefox for me
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not this comment, a different one :)
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Updated DRAC links in support documentation.
Depends on https://github.com/ISISComputingGroup/ControlsWork/pull/842